Privacy Policy

At Bokataa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

  1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: Login credentials, order history, and preferences.
  • Usage Data: IP address, browser type, device information, pages visited, and cookies.
  • Vendor Information: Business registration, product listings, and banking details (for sellers).
  1. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Verify and manage vendor accounts.
  • Improve our website, products, and services.
  • Send promotional offers, updates, and newsletters (only if you opt-in).
  • Ensure compliance with legal and regulatory requirements.
  1. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Courier partners, payment gateways, and IT support providers.
  • Regulatory Authorities: When required by law, regulation, or legal process.
  • Business Partners: For collaborative services (with your consent).
  1. Cookies & Tracking Technologies

Bokataa uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features of the site may not function properly.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is 100% secure.

  1. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Opt out of marketing communications.
  • Withdraw consent for data processing (subject to legal requirements).

To exercise your rights, contact us at privacy@bokataa.com.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  1. Third-Party Links

Our website may contain links to third-party websites. Bokataa is not responsible for the privacy practices or content of these external sites.

  1. Children’s Privacy

Bokataa does not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, we will delete it immediately.

  1. Changes to This Privacy Policy

Bokataa may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

📧 privacy@bokataa.com

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